Cancellation & Refunds

1. General Terms:

• Customers may cancel their orders at any time prior to the shipment of the products.
• Orders that have already been shipped cannot be cancelled. The customer can place a return request after the product has been delivered to them.
• Customers must initiate the cancellation request through the website or by contacting customer service.

2. Refunds:

• In case of cancelled orders, a full refund will be processed to the original payment method used for the purchase.
• Refunds will be processed within 7 to 10 business days after the cancellation request has been received and processed.
• In the case of a partially cancelled order, the refund will be adjusted accordingly.

3. Exceptions:

• Customized or personalized products cannot be cancelled or refunded once the production process has started.
• Sale items may be subject to a reduced refund or store credit.

4. Contact Information:

• For any cancellation or refund related queries, customers can contact the customer service team through the website or by email.

Note: These cancellation terms & conditions are subject to change at the discretion of the company. Customers are advised to review these terms periodically for any updates.