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1. Introduction
At Marcoware, we are committed to providing a safe, fair, and enjoyable shopping experience for all our customers. To maintain the integrity of our e-commerce platform and protect against various forms of customer abuse, we have established this Customer Abuse Prevention and Response Policy.
2. Types of Customer Abuse
Customer abuse may take various forms, including but not limited to:
3. Prevention Measures
To prevent customer abuse, we will implement the following measures:
4. Response to Customer Abuse
If we identify instances of customer abuse, we will take appropriate actions, including:
5. Reporting Abuse
Customers and staff are encouraged to report any instances of abuse or suspicious behavior to our customer support team or abuse reporting system.
6. Protecting Customer Privacy
While investigating customer abuse, we will respect customer privacy and handle any personal information in accordance with our Privacy Policy.
7. Conclusion
This Customer Abuse Prevention and Response Policy aims to ensure a fair and secure e-commerce environment for all parties involved. By adhering to these guidelines, we can protect our business from abuse while maintaining trust with our valued customers.
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